Return Policy

At Bindass Bunny, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help. Please read our Return Policy carefully to understand your options.

1. Eligibility for Returns.

We accept returns within 5 days of the date of delivery. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging with all tags and labels intact. 

Any claims for misprinted/ damaged/ defective/ wrong items must be submitted within 5 days of delivery. For replacements and refunds, send us unboxing videos and pictures of the product showing the defects along with the original packaging images. 

2. How to Initiate a Return?

To initiate a return, please click here to contact our customer support team on WhatsApp. Provide your order number and a brief description of the reason for the return. We will guide you through the return process.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a 3-5 business days.

 

4. Non-Returnable Items

Certain items, such as personalized or intimate products, may not be eligible for return due to hygiene and customization reasons. Please review product descriptions carefully before purchase.

5. Contact Us

If you have any questions or concerns about our Return Policy, please reach out to us on by clicking here. We're here to assist you and ensure a smooth return process. Thank you for choosing Bindass Bunny. We value your satisfaction and are committed to making your shopping experience as enjoyable as possible.

 

  1. To ensure a perfect fit, please refer to the size measurement chart provided on the product detail page.

  2. Kindly unpack or unbox the package carefully. If the package was damaged while opening it with the scissor or any other sharp object, refunding will not be possible unless we have the unpacking video of the courier cover.

  3. If you have noticed any damage on the package while receiving it from the courier, kindly mention the damage in the remark while signing.

 

 

 Please take a moment to review our Cancellation & Refund Policy.